Remote Work Resources

Due to the coronavirus pandemic (i.e., COVID-19), and in an effort to promote social distancing as recommended by health officials and experts, the University is encouraging telework arrangements for employees whose work responsibilities can be, or modified to be, completed remotely. If you are planning to work remotely, here are some tools, resources, and FAQs to help you to stay connected from home.

Security-Related Work

• Digital Security Practices for Working Remotely - Penn State News article
• Connecting to Penn State resources during COVID-19 - Office of Information Security
• Secure Enclaves - Work from Home Guidelines

Virtual Desktop (VDI)

• Connect to your VDI from any Internet connection and access all University resources as usual. 
• Units using VDI only:
  • Corporate Controller (except Bursar's Office, see VPN)
    • Note: beginning May 4, 2020, signing in to VDI services requires Duo second factor authentication when connecting or restarting a disconnected session
    • Additional Duo login information for FIS VDI
  • University Police & Public Safety

Virtual Private Network (VPN)

• Many PSU applications do not require a VPN connection, such as Office365 (Outlook, Teams, OneDrive...), Box, Zoom, university websites, enterprise applications (Canvas, Workday, Concur, eBuy, Maximo...). First, try connecting to the application or webpage without a VPN connection. If it fails, secure a VPN connection.
• The University is migrating away from Cisco AnyConnect VPN and over to Global Protect VPN.  The Global Protect VPN software is pre-loaded on all University-owned machines.  Please click on this link to learn more about Global Protect VPN including how to load on your personal machine.

Cisco Jabber (use your desk phone from other devices)

• With Cisco Jabber, faculty and staff can bring their Penn State phone number with them when they are away from their office. 
• Enable your office phone number and PSU Access ID for Cisco Jabber services by submitting a request for 'Cisco Jabber'
• Jabber FAQs and Setup Instructions
• You may also forward your office phone to another phone.

Zoom (video conferencing)

• Zoom (https://psu.zoom.us/) video conferencing for in multi-person video or audio meetings
• Available on Windows, Mac, iPhone, and Android (apps)
• Zoom information and instructional videos

 Teams (chat-based workspace)

• https://teams.microsoft.com
• You can also use this for video chat by clicking the 'video call' button in the upper right of the screen.

If you have any questions or technical issues, please email [email protected] visit our support page for additional contact information.